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How to get started with TaxTank

Learn how to get started with TaxTank, choose your first Tank trial, complete onboarding checklists, connect bank feeds, and access support.

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Getting started with TaxTank is quick and easy. Whether you’re managing work income, property, investments, business income, or your overall finances, this guide will help you get set up and make the most of the platform.

Step 1: Watch the Welcome Video

The welcome video on your dashboard is the best place to start.

In just a few minutes, it will walk you through:

  • how to choose the right Tank to start with

  • how to navigate your dashboard

  • understanding forecasted vs actual tax estimates

  • where to find your Tax Summary, reports, and Spare Tank

  • how to invite your accountant or advisor

  • where to access support and helpful resources

This gives you a quick overview of the platform before you begin setting things up.

Step 2: Select Your First Tank Trial

Each area of TaxTank is managed in its own Tank, so you can choose the one that best suits what you need right now.

For example:

  • Work Tank for salary, PAYG income, and work-related deductions

  • Property Tank for investment properties and rental expenses

  • Sole Tank for sole traders and business income

  • Holdings Tank for shares and crypto

  • Money Tank for budgeting, goals and cash flow

You can start each Tank trial at any time, so there’s no need to activate everything at once.

This means you can begin with one Tank now and start additional Tank trials later as your needs grow.

Step 3: Follow the Onboarding Checklist

Each Tank includes its own onboarding checklist to guide you through the setup process step by step.

This may include:

  • linking bank feeds

  • entering opening balances

  • adding properties, businesses, or holdings

  • reviewing tax settings

  • completing key setup tasks for that Tank

The checklist updates as you go, so you’ll always know what’s left to complete.

Look for the checklist icon inside each Tank to track your progress.

We recommend working through each checklist item in order to get the most accurate live tax position.

Step 4: Connect Your Bank Feeds

To automate your tracking and save time, the next step is to connect your bank feeds. This allows TaxTank to securely import your transactions so you can begin allocating income and expenses straight away.

There is also a bank feed checklist to help guide you through the setup.

Once connected, your transactions will continue to update automatically, helping you stay on top of your tax throughout the year.

Step 5: Use Product Tours and Built-In Help

As you move through the platform, you’ll find guided product tours in each area.

These tours walk you through the main features step by step and help you understand how each Tank works.

You’ll also see:

  • helpful tooltips

  • quick videos

  • links to support articles

  • in-platform guidance prompts

This makes it easy to learn as you go without leaving the page.

Step 6: Access Support Articles and Chat Support

We have a full Support Centre with detailed articles, videos, and setup guides for every Tank.

If you need help, simply click the chat icon in the bottom corner to message our support team.

Whether it’s a setup question, bank feed issue, or help understanding where to allocate something, we’re here to help.

You may also receive onboarding emails with helpful tips and direct links to support guides as you progress through your trial.

Need Help Choosing the Right Tank?

If you’re not sure where to begin, start with the area that has the biggest impact on your tax position right now.

Because each Tank trial can be started at any time, you can build your setup at your own pace.

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