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How to change your email address
How to change your email address

Learn how to update your account email! Use the chat icon, create a 'Change Email Address' ticket, and we’ll handle the rest!

Updated yesterday

If you need to update the email address linked to your account, no worries—it's a simple process! Follow the steps below to ensure everything gets updated correctly.

Step-by-Step Guide

  1. Open the Chat Icon
    Locate the chat icon in the bottom-right corner of your screen. Click on it to open our support widget.

  2. Create a Ticket

    • In the widget, choose the option to create a ticket.

    • Select the ‘Change Email Address’ ticket type.

    Image of TaxTank's dashboard with 'Change Email Address Tickets

  3. Provide Your Details

    • Enter your current email address linked to your account.

    • Enter the new email address you’d like to use.

    • Double-check both addresses for accuracy.

  4. Submit the Ticket
    Click submit, and our support team will take care of the rest!

What Happens Next?

  • Our team will review your request.

  • We’ll notify you once the email address has been updated or if further verification is required.

Need Help?

If you encounter any issues, don’t hesitate to reach out through the chat icon. We’re here to help!

Keep your account details up-to-date, and enjoy seamless access to your account. 😊

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