At TaxTank, we’re committed to delivering a seamless experience. If you’ve encountered a bug or issue, let us know so we can fix it promptly!
How to Report a Bug or Ticket
Open the Chat Icon
Click the chat icon in the bottom-right corner of your screen to open our support widget.Create a Ticket
Choose the option to create a ticket.
Select the ticket type that's relevant to your needs
Change Email Address
Duplicate Bank Transactions
Missing Bank Transactions
Discrepancy in TaxTank Balance
Remove Property Co-Owner
Report a Bug
Request Ticker (for Shares or Crypto)
Provide Details About the Issue
Describe the issue you’re experiencing.
Include steps to reproduce the problem (if possible).
Attach screenshots or recordings to help us understand the issue better.
Submit the Ticket
Click submit, and our support team will investigate the issue.
What Happens Next?
Our team will review your report and work on resolving the bug.
You’ll receive updates about the status of your report.
Need Assistance?
If you need help while reporting, our team is just a message away via the chat icon.