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Managing your Account
How to manage your subscription and learn how to cancel or delete your account.
11 articles
How to manage your TaxTank subscriptionDiscover how to effectively manage your TaxTank subscription to stay in control of your account and optimise your TaxTank experience.
How to cancel or delete your accountLearn how to cancel your TaxTank account and ensure a smooth process for managing your account preferences.
How to change your passwordSecurely change your TaxTank password hassle-free. Visit 'My Account' > 'Security' and create a strong and unique new password.
How to update your detailsEffortlessly update your general details at 'My Account' > 'General' Tab to ensure accuracy in your comprehensive tax summary.
TaxTank Security OverviewAt TaxTank, we prioritise security with data stored in Australia, robust encryption, and strict access control for ultimate data protection.
How to manage multiple TaxTank accounts and subscriptionsLearn how to set up an Advisor account to manage multiple subscriptions for your family group.
How many accountants and advisors you can invite to TaxTankWe’ve made it easy for you to invite 1 accountant and as many advisors as you need to TaxTank.
Understanding the financial years available in TaxTankLearn how TaxTank covers financial years from 2021/22, adapts to yearly tax law changes, and why prior years aren't available.
How to add any prior year capital lossesLearn how to add prior year capital losses to your sole trader records in TaxTank.
Why we recommend Chrome for the best TaxTank experienceFor the best experience using TaxTank, we recommend using Google Chrome as other browsers may not fully support TaxTank’s features.
How to change your email addressLearn how to update your account email! Use the chat icon, create a 'Change Email Address' ticket, and we’ll handle the rest!