Users currently experience intermittent outages when trying to connect to Macquarie Bank Feeds. We recommend you keep trying to connect as most are successful when the feed comes back online.
If you're still unable to connect after multiple attempts, please check the following:
Account Eligibility – Ensure your accounts are eligible for Open Banking by visiting Macquarie’s Opening Banking page.
Nominated Representative Form – You may need to complete this form before you can connect your accounts.
Third Party Authority Form - You also may need to complete this form before you can connect your accounts.
If after completing these actions, you still have issues, please chat with our support team to see if we can resolve this for you.