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Troubleshooting
Resolve issues swiftly with TaxTank's 'Troubleshooting' support articles to troubleshoot browser crashes, bank feed problems, and more for seamless TaxTank usage.
9 articles
If your browser has crashed while using TaxTank, here's how to fix it.Discover solutions to browser crashes while using TaxTank to get back on track with uninterrupted usage.
How to invite TaxTank SupportGet expert assistance by inviting TaxTank Support. Access from the dashboard and click 'Invite TaxTank Support'. Revoke access anytime.
Report a bug in TaxTankEncountered an issue in TaxTank? Report bugs easily via our chat icon. Create a 'Report a Bug' ticket and help us improve your experience!
How to ensure seamless functionality while using Ad Blockers with TaxTankHaving issues with bank feeds, properties or missing elements? Your ad blocker might be the culprit. Learn why and how to whitelist TaxTank.
Bank Feeds troubleshooting
Troubleshoot bank feed issues efficiently to resolve connectivity and transaction retrieval problems for smooth financial tracking.
Here's why your bank transactions may not have come through for each financial yearUnderstand potential reasons for missing bank transactions in each financial year to ensure comprehensive financial data retrieval.
How to solve issues with Bank FeedsLearne how to solve common problems and optimise bank feed functionality for streamlined financial management.
What to do when you can't select an account from your bankFacing issues selecting a bank account in TaxTank? It could be due to Open Banking restrictions or data sharing permissions.
How to manage bank transactions in the wrong financial yearThis article shows you how to manage and adjust bank transactions in the wrong financial year should a timing issues occur.
How to connect Business, Trust, and SMSF accounts together with personal accounts for Open BankingLearn how to connect business, trust, SMSF, and personal accounts for Open Banking with simple steps and helpful tips.