TaxTank includes Multi-Factor Authentication (MFA) to add an extra layer of protection to your account. We use Google Authenticator along with a backup email option so you can always access your account, even if your phone isn't handy.
How to Set It Up
To get started, click on your name in the top right corner and select "My Account", then navigate to the "Security" tab.
Step 1 – Set Up Google Authenticator
Click the "Use Multi-Factor Authentication" button.
Open the Google Authenticator app on your phone.
Scan the QR code displayed, or if you can’t scan it, click "Can’t scan the QR-code?" to reveal a setup key you can enter manually.
Once added, the app will generate a 6-digit code. Simply enter that code into the field in TaxTank and confirm.
Step 2 – Add a Backup Email
Enter a backup email address (make sure it’s different from your TaxTank login email).
Click the "Get Code" button.
Check your backup email inbox for a verification code and enter it in the field provided.
You're all set up
Next time you log in, you’ll be asked to enter a code from your Google Authenticator app.
Lost your phone?
No stress, just click "Use Backup Email" on the login screen and we'll send a verification code to your registered backup email instead.
