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What to do if you can’t upload or import your trades into the Holdings Tank

Learn why you may be experiencing issues uploading your trades, and how to fix formatting errors or use the correct CSV template.

Updated this week

If you're having trouble importing your trades into the Holdings Tank, it's usually because the CSV file isn’t formatted correctly. To import your trades successfully, you'll need to either use our CSV template or ensure your file includes all the required fields in the correct format.

Step 1: Download our Template (Recommended)

The easiest way to avoid issues is to download and use the TaxTank CSV template. This ensures all fields are correctly labelled and formatted for upload.

Step 2: Prepare your own CSV File

It's important to ensure that your file is formated correcly. Below are the required fields to import your trades successfully.

Ensure your CSV includes the following fields in the top row:

  • Type: buy or sell.

  • Ticker: The stock symbol for the asset.

  • Buy Price: The price paid per unit of the asset (in AUD).

  • Quantity: The number of units bought or sold.

  • Fee: Transaction fees paid (in AUD).

  • Date of Trade: The date of the trade (format: DD/MM/YYYY).

⚠️ Common errors include:

  • Missing headers or fields

  • Incorrect date format

  • Using capital letters for "BUY" or "SELL" instead of lowercase

  • Uploading a PDF or Excel file instead of a CSV

Step 3: Upload to Holdings Tank

Once your file is ready, head to the Holdings Tank and select Import Trades to upload your CSV. If everything is in the correct format, your trades will be imported automatically.

If you run into issues, double-check your file against the required format or try using our template instead.

Still stuck? Reach out to our support team and we’ll be happy to help.

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