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How to prevent and resolve duplicate transactions in TaxTank bank accounts

Learn how to prevent and fix duplicate transactions in TaxTank, including tips for manual imports, live feeds, and setting the correct import-from date.

Updated this week

Duplicate transactions can throw out your balances and make your records harder to manage. This guide explains why duplicates happen and how to avoid them in both manual and live-feed accounts.

Why Duplicate Transactions Happen

Duplicates usually come down to one of two things:

  • Importing the same data more than once

  • Incorrect setup when adding or moving bank accounts

The cause and fix will depend on whether you’re using a manual account or a live bank feed.

Manual Bank Accounts

Common cause

Duplicates typically happen when the same file is imported more than once.

How to prevent it

  • Only import each transaction file once

  • Double-check before uploading a file

  • Review your transactions regularly to catch any duplicates early

Live-Feed Bank Accounts

With the introduction of additional profiles, you no longer need to disconnect and reconnect accounts to separate your data. Instead, you can simply add a new profile.

Common cause

Duplicates can occur when a bank account is added to a new profile without setting the correct import-from date. This can cause older transactions to be pulled in again.

How to prevent it when adding an account to a new profile

  • Add your additional profile

  • Connect your bank account to that profile

  • Set the import-from date to the day after the last transaction already recorded in TaxTank

This ensures only new transactions are imported.

If the import-from date isn’t set correctly, the system may re-import historical data, which creates duplicates.

General Best Practices

  • Reconcile your accounts regularly to keep everything accurate

  • Avoid manual imports if a live feed is already connected

  • Always check your import settings before confirming

Fixing Duplicate Transactions

If duplicates already exist, you’ll need to review and remove the extra transactions to bring your balances back in line.

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