Bank Feeds Troubleshooting
Troubleshoot bank feed issues efficiently to resolve connectivity and transaction retrieval problems for smooth financial tracking.
15 articles
Here's why your bank transactions may not have come through for each financial yearUnderstand potential reasons for missing bank transactions in each financial year to ensure comprehensive financial data retrieval.
What to do when you can't select an account from your bankFacing issues selecting a bank account in TaxTank? It could be due to Open Banking restrictions or data sharing permissions.
How to manage bank transactions in the wrong financial yearThis article shows you how to manage and adjust bank transactions in the wrong financial year should a timing issues occur.
CBA data sharing issue affecting some business customers – Trading Entity Business NameLearn how a CBA data sharing issue affects business customers with a TEBN profile type and how to contact CBA to resolve the issue.
How to reconnect or reauthorise an expired bank connectionLearn how to reconnect or reauthorise your bank in TaxTank with simple steps that help you fix disconnected or expired connections, restore feeds, and keep your data up to date.
Why is Australian Unity Bank no longer available in Open Banking?Learn why Australian Unity Bank is no longer in Open Banking, how it’s now Bank Australia, and what you need to do to reconnect your accounts.
How to fix common bank feed issuesLearn how to troubleshoot bank feed issues in TaxTank, fix missing transactions, connection errors, and keep your accounts up to date.
How to prevent and resolve duplicate transactions in TaxTank bank accountsLearn how to prevent and fix duplicate transactions in TaxTank, including tips for manual imports, live feeds, and setting the correct import-from date.
How to fix PayPal connection issuesLearn how to fix PayPal connection issues in TaxTank, including permissions, browser blocks, profile errors, and steps to reconnect successfully.
How to manage a bank feed that has stopped updatingLearn how to fix a bank feed that has stopped updating in TaxTank, reconnect inactive accounts, and restore overnight transaction syncing.
How to manage missing bank account tilesLearn how to restore missing bank account tiles in TaxTank, activate hidden accounts, and reconnect bank feeds if tiles are no longer showing
How to manage an error when connecting bank feedsLearn how to fix bank feed connection errors in TaxTank, including bank login issues, data sharing problems, and Open Banking connection errors.
How to manage missing bank transactionsLearn how to fix missing bank transactions in TaxTank, check account status, reconnect feeds, and understand pending transaction delays.
How to manage a Temporarily Unavailable bank feedLearn what Temporarily Unavailable means in TaxTank bank feeds and what to do while your bank connection is under maintenance.
How to manage missing bank tilesLearn how to find missing bank tiles in TaxTank by scrolling or swiping. If your banks aren’t visible, follow these steps to bring them back into view.