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Bank Feeds & Open Banking

Learn everything about TaxTank bank feeds, Open Banking, and allocating transactions. Stay organised and manage your finances with ease.

58 articles
Connecting Your Bank Accounts

Learn how to connect your bank accounts to TaxTank using Open Banking or manual options for complete, accurate transaction tracking.

How to set up live bank feeds with Open Banking in 2 easy steps.Learn how to set up bank feeds in TaxTank in just 2 easy steps for smooth integration and precise financial management.
How to add your bank account using Open BankingLearn how to add your bank account in TaxTank with Open Banking, ensuring fast setup and precise management of your finances.
How to set up manual banks when live bank feeds are not yet available.Learn how to add manual bank transactions in TaxTank when live bank feeds aren’t available, keeping your finances accurate and up-to-date.
How to import bank transactions manuallyLearn how to manually import bank transactions into TaxTank to keep your records accurate and ensure precise financial and tax tracking.
How to add your bank account if your bank doesn't appear in the pop up selectorLearn how to add bank accounts not listed in the selector, ensuring comprehensive financial tracking.
How to add new bank accounts, or bank accounts you previously didn't select for live bank feedsLearn how to add a new bank account to existing live bank feeds or share more accounts previously not selected when first linking your bank.
How to connect Business, Trust, and SMSF accounts together with personal accounts for Open BankingLearn how to connect business, trust, SMSF, and personal accounts for Open Banking with simple steps and helpful tips.
How to add Trust or Business Accounts from MacquarieLearn how to connect your Macquarie Trust or Business account to TaxTank, including the extra form required by the bank to enable access.
How to add Trust or Business Accounts from CBALearn how to connect your CBA Trust or Business account to TaxTank, including how to update your data sharing authority.
How to add Trust or Business Accounts from ANZLearn how to connect your ANZ Trust or Business account to TaxTank by updating your Open Banking permissions.
How to manage adding a Credit Card in Bank FeedsLearn how to easily manage adding a credit card in TaxTank when it is automatically classified as a 'Loan Account' from Basiq.
How to delete manual bank transactionsLearn how to delete manual bank transactions easily, whether you've made a mistake, imported the wrong data, or created duplicate entries.
How often do bank feeds get updatedGain insights into how often bank feeds are refreshed, ensuring up-to-date financial data through Open Banking.
Multi-factor authentication (MFA), Bank Feeds & Open BankingLearn how MFA, Bank Feeds, and Open Banking combine in TaxTank to provide stronger security and protect your financial information.
The benefits of Open BankingDiscover the advantages of leveraging Open Banking for seamless financial integration.
Open Banking Supported InstitutionsExplore the list of institutions supported by Open Banking within TaxTank, ensuring compatibility with your bank.
How to add multiple manual bank accounts in TaxTankLearn how to easily add multiple manual bank accounts in TaxTank.
Managing Transactions

Streamline your transaction management by learning how to allocate transactions, create custom categories, reconciling mortgage payments, and much more.

How to allocate transactions from Bank FeedsLearn how to efficiently allocate transactions from your bank feeds in TaxTank for accurate financial tracking & simplified tax management.
How to allocate personal transactionsUnderstand the steps to allocate personal transactions accurately, ensuring precise financial tracking.
How to find & match expense transactions from Bank FeedsLearn how to 'find and match' income and expense transactions from bank feeds in TaxTank for accurate financial tracking and tax management.
How to split bank transactionsLearn how to split bank transactions in TaxTank for accurate expense breakdowns and detailed financial tracking.
When to use the 'Transfer' action in bank feeds.Learn when and how to utilise the 'Transfer' action within bank feeds for seamless transaction management.
How to transfer transactions between accountsLearn how to quickly handle transactions between your bank accounts.
How to handle transfers that couldn't be matchedLearn how to manage unmatched transfers in TaxTank for seamless tracking and categorisation.
How to undo an allocated bank transactionLearn how to undo allocated bank transactions, correcting any errors effortlessly.
What to do with bank transactions that relate to your co-owner or partnerLearn how to manage bank transactions in TaxTank related to co-owners or partners for accurate financial tracking and tax reporting.
Why can't I access the bank feed my co-owner set up to allocate for our shared property?Learn the rules for accessing bank feeds set up by co-owners in shared properties. Stay compliant and manage your finances with TaxTank.
Why you can't delete a transaction from bank feedsLearn why there isn't a delete function for transactions that come through from Open Banking.
What to do with transactions that are transfers to other accounts not in TaxTankEfficiently manage transfers to non-TaxTank accounts by allocating them to Personal Categories.
How to allocate your wife/husband/partner's income and expenses if you share a bank accountLearn how to allocate shared expenses in TaxTank when you share with another TaxTank user like your wife/husband/partner or co-owner.
How to record an income tax payment or refundLearn how to allocate tax payments or refund from bank feeds to ensure they don't impact current tax calculations.
How to handle transactions from PayPal, Wise and other international financial institutionsLearn how to manage foreign currency transactions in TaxTank with our current capabilities, future enhancements, and interim solutions.
How to reconcile mortgage repaymentsLearn how to use the transfer action in TaxTank to reconcile mortgage repayments between accounts and keep your finances accurate.
Understanding the difference between the TaxTank Balance and Bank BalanceLearn the difference between TaxTank Balance and Bank Balance to manage your money accurately and stay organised.
Closing or Cancelling Bank Feeds

Learn how to cancel live bank feeds effortlessly in TaxTank. Stay in control of your connections and manage your finances with ease.

How to cancel live bank feedsLearn how to disconnect a bank or revoke all bank live bank feeds.
Bank Feeds Troubleshooting

Troubleshoot bank feed issues efficiently to resolve connectivity and transaction retrieval problems for smooth financial tracking.

How to solve issues with Bank FeedsLearne how to solve common problems and optimise bank feed functionality for streamlined financial management.
Here's why your bank transactions may not have come through for each financial yearUnderstand potential reasons for missing bank transactions in each financial year to ensure comprehensive financial data retrieval.
What to do when you can't select an account from your bankFacing issues selecting a bank account in TaxTank? It could be due to Open Banking restrictions or data sharing permissions.
How to manage bank transactions in the wrong financial yearThis article shows you how to manage and adjust bank transactions in the wrong financial year should a timing issues occur.
ANZ bank connection issues for multiple Pty Ltd or Trust profilesLearn how to connect multiple ANZ Pty Ltd or trust profiles in TaxTank, why issues occur, and what you can do while we work on a solution.
CBA bank connection issues for Sole Traders with personal & business profilesLearn how CBA’s restrictions prevent linking personal & sole trader accounts in TaxTank, and how we’re working on a solution to bypass them.
How to fix missing bank transactions from live bank feedsLearn how to check missing bank transactions in TaxTank, including steps to reconnect your feed and when to contact support for help.
What to do if you see an error when connecting a bankLearn how to fix bank feed authorisation errors in TaxTank, whether caused by your bank or Basiq, with clear steps to resolve.
What to do if your bank account stops updatingLearn how to fix a bank feed that’s not updating and when to contact support for help.
CBA data sharing issue affecting some business customers – Trading Entity Business NameLearn how a CBA data sharing issue affects business customers with a TEBN profile type and how to contact CBA to resolve the issue.
How to fix missing bank accounts or transactions after reconnecting your bankLearn how to fix missing bank accounts or transactions after reconnecting your bank and get your feeds working again in TaxTank.