To keep our subscriptions affordable, we provide chat support as our primary customer service option. Simply click on the chat icon in the bottom right corner to browse our support articles and videos, which are designed to help answer your questions. If you need further assistance, you can start a chat with our team, who will do their best to respond promptly.

Our chat is staffed by real people, and while it’s not available around the clock, we’ll let you know when we’ll be back online so you can anticipate when to expect a response.

All chat history remains in your profile and can be replied to for up to 7 days. The chat then becomes locked and if you need to chat to us again, you will need to start a new chat.

Additionally, we offer the option to book one-on-one support and consultation directly from your dashboard if you’d prefer a more personalised, hands-on approach.