If you're managing multiple Pty Ltd companies or trusts and trying to connect your ANZ accounts in TaxTank, you may have encountered some challenges. Here’s why and what you can do in the meantime.
What the current issue is
ANZ requires that each Pty Ltd company or trust has a nominated representative who can approve data sharing. If you have multiple entities under your ANZ banking login, you must set up separate data sharing arrangements for each one.
However, there’s a key limitation:
Basiq (our open banking provider) does not allow multiple simultaneous CDR connections with the same bank.
This means you cannot connect all your ANZ entity profiles under one TaxTank connection.
Instead, you must create separate Basiq user objects for each entity profile and connect them individually.
The workaround
TaxTank is working to develop a solution within our own platform to manage these cases as there is no alternative solution available. In the meantime here’s what you can do:
Manually connect and disconnect each entity profile as needed.
Wait 24 hours after disconnecting before reconnecting to ensure transactions sync properly.
We know this isn’t ideal, and we appreciate your patience while we work on a better solution. Stay tuned for updates!