If your ANZ Trust or Business account isn’t appearing in TaxTank, it likely means you need to update your Open Banking permissions and appoint a Nominated Representative through ANZ Internet Banking for Business.
Why can’t I see my ANZ Trust or Business account?
Before ANZ allows data sharing for business or trust accounts, an Administrator must appoint a Nominated Representative. This gives specific users permission to manage and authorise data sharing with third-party services like TaxTank.
How to add your ANZ Trust or Business account to TaxTank
1. Enable data sharing through ANZ
Administrators in ANZ Internet Banking for Business can appoint one or more users (Administrators or Authorisers) as Nominated Representatives.
To do this:
Log in to ANZ Internet Banking for Business
Go to Settings > Manage users
Select the user you want to update
Click Edit
Toggle Data sharing access to Yes
Review and Save changes
Note: Only Administrators can assign Nominated Representative access.
2. Wait for the permissions to take effect
It may take up to 48 hours for your updated access to reflect across ANZ’s systems.
3. Add the account in TaxTank
Once data sharing is enabled, return to your Bank Feeds in TaxTank, select Add Account, and choose ANZ. Your account should now be available.
Still can’t see the account?
If the account still doesn’t appear after updating data sharing, it could be a delay on ANZ’s side. These changes can take a couple of days to take effect. If it’s still not working, let us know and we’ll raise a ticket with our provider, Basiq, to investigate further.