Short answer: you usually don’t need to.
Most of the time, a full reset isn’t necessary. TaxTank is designed to be flexible, so you can easily adjust or redo what you’ve already set up without wiping your data.
Here’s the best way to get a clean slate.
Option 1: Redo your bank transactions (best place to start)
This is the easiest and safest option.
Go to your Account Transactions tab
Select all transactions using the checkbox
Click Redo All
You can repeat this across any connected accounts using the top menu.
This clears your allocations so you can start fresh, without losing your transaction history.
Option 2: Delete manual transactions
If you manually added transactions or imported incorrect data, you can delete those transactions completely.
If the transactions are not yet allocated
Go to the Reconcile tab
Find the transaction you want to delete
Click the More dropdown on the right-hand side
Select Delete
If the transactions are already allocated
Go to the Transaction tab
Select the transactions you want to remove (individually or in bulk)
Click Redo All to undo the allocations
Once undone, return to the Reconcile tab
Click the More dropdown on the transaction
Select Delete
If the transactions were imported by CSV
Go to Bank Feeds and select your bank account
Open the Reconcile tab
Click the Import History icon
You’ll see a list of all imported files, including the file name, import date and number of transactions
Find the file you want to remove
Click the Delete icon
Once deleted, TaxTank will remove all transactions from that file, including any allocations linked to those transactions.
Important to know
Only manual or CSV-imported transactions can be deleted individually.
Transactions synced through Open Banking cannot be deleted individually. If you need to fully remove Open Banking transactions, see Option 5 below.
Deleting transactions is permanent, so double-check before confirming.
Option 3: Deactivate accounts you don’t need
If things feel cluttered, you can simply hide accounts you’re no longer using.
Go to your Account List
Click the three dots next to the account
Select Deactivate
This stops new data from syncing and removes the account from view, but keeps your data intact.
To view deactivated accounts again, toggle off Display Active Bank Accounts Only.
Option 4: Edit your setup
If something doesn’t look right, you can update it at any time.
You can edit things like:
Pro tip: Just search “edit” or something related to your question in our Support Library for step-by-step guides on editing anything in your setup.
Option 5: Revoke bank feeds (last resort)
Most users won’t need this option, but if you really want to remove all Open Banking transaction data, you can revoke your bank feeds.
This is not recommended unless absolutely necessary, as it can lead to duplication issues if previously allocated transactions haven’t been cleared across all financial years.
This action is permanent and usually not required.
Before revoking, make sure you:
Undo all allocated transactions using Redo All
Remove any manual or imported transactions you no longer need
Once that’s complete:
Go to Bank Feeds
Click the Pinwheel icon next to Display Active Bank Accounts Only
Select Revoke Access
Confirm Yes
You’ll need to wait 24 hours before reconnecting the same bank.
Also worth noting: transactions from Open Banking can’t be deleted individually, so revoking access is the only way to fully remove them.
Final word
In most cases, using Redo All will give you the fresh start you’re after without losing your data.
If you’ve manually added or imported transactions, you can also delete those separately without needing to reset everything.
If you’re unsure which option is right, reach out to our support team and we’ll help point you in the right direction.