Some users were experiencing issues when trying to add/allocate bank accounts in TaxTank. This has now been resolved.
If you were experiencing this issue, before trying again, please do the following;
Clear your browser history and cache before adding the account.
Disable any VPN or ad blockers that could interfere with the connection.
If using manual bank connections, ensure all details are entered correctly.
Need More Help?
If you continue to experience issues, you can reach out via live chat in the platform or check our Support Centre for additional articles and troubleshooting guides.