TaxTank

If your bank feed isn’t working as expected, select the issue below that best matches what you’re seeing.  Please ensure you are not using a VPN, adblocker, or Firefox browser, as these can block Open Banking functionality.

<b>This guide will help you quickly find the right steps based on your issue.</b>

<a href="https://support.taxtank.com.au/en/articles/14632643-how-to-manage-an-error-when-connecting-bank-feeds">How to manage an error when connecting bank feeds</a>

<a href="https://support.taxtank.com.au/en/articles/14631738-how-to-manage-missing-bank-transactions">How to manage missing bank transactions</a>

<a href="https://support.taxtank.com.au/en/articles/14632473-how-to-manage-a-bank-feed-that-has-stopped-updating">How to manage a bank feed that has stopped updating</a>

<a href="https://support.taxtank.com.au/en/articles/14696838-how-to-manage-missing-bank-tiles">How to manage missing bank tiles</a>

<a href="https://support.taxtank.com.au/en/articles/14632540-how-to-manage-missing-bank-account-tiles">How to manage missing bank account tiles</a>

<a href="https://support.taxtank.com.au/en/articles/14632600-how-to-manage-a-temporarily-unavailable-bank-feed">How to manage a Temporarily Unavailable bank feed</a>

<a href="https://support.taxtank.com.au/en/articles/12924090-how-to-reconnect-or-reauthorise-an-expired-bank-connection">How to reconnect or reauthorise an expired bank connection</a>

<a href="https://support.taxtank.com.au/en/articles/9316225-what-to-do-when-you-can-t-select-an-account-from-your-bank">How to manage accounts that can’t be selected from your bank</a>

<a href="https://support.taxtank.com.au/en/articles/9614175-how-to-manage-bank-transactions-in-the-wrong-financial-year">How to manage bank transactions in the wrong financial year</a>

<a href="https://support.taxtank.com.au/en/articles/13385439-how-to-add-multiple-profiles-or-user-id-s-in-bank-feeds">How to manage separate or multiple profiles in one login</a>

- <a href="https://support.taxtank.com.au/en/articles/14632643-how-to-manage-an-error-when-connecting-bank-feeds">How to manage an error when connecting bank feeds</a>
- <a href="https://support.taxtank.com.au/en/articles/14631738-how-to-manage-missing-bank-transactions">How to manage missing bank transactions</a>
- <a href="https://support.taxtank.com.au/en/articles/14632473-how-to-manage-a-bank-feed-that-has-stopped-updating">How to manage a bank feed that has stopped updating</a>
- <a href="https://support.taxtank.com.au/en/articles/14696838-how-to-manage-missing-bank-tiles">How to manage missing bank tiles</a>
- <a href="https://support.taxtank.com.au/en/articles/14632540-how-to-manage-missing-bank-account-tiles">How to manage missing bank account tiles</a>
- <a href="https://support.taxtank.com.au/en/articles/14632600-how-to-manage-a-temporarily-unavailable-bank-feed">How to manage a Temporarily Unavailable bank feed</a>
- <a href="https://support.taxtank.com.au/en/articles/12924090-how-to-reconnect-or-reauthorise-an-expired-bank-connection">How to reconnect or reauthorise an expired bank connection</a>
- <a href="https://support.taxtank.com.au/en/articles/9316225-what-to-do-when-you-can-t-select-an-account-from-your-bank">How to manage accounts that can’t be selected from your bank</a>
- <a href="https://support.taxtank.com.au/en/articles/9614175-how-to-manage-bank-transactions-in-the-wrong-financial-year">How to manage bank transactions in the wrong financial year</a>
- <a href="https://support.taxtank.com.au/en/articles/13385439-how-to-add-multiple-profiles-or-user-id-s-in-bank-feeds">How to manage separate or multiple profiles in one login</a>

Learn how to troubleshoot bank feed issues in TaxTank, fix missing transactions, connection errors, and keep your accounts up to date.

How to fix common bank feed issues

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How to fix common bank feed issues

Common issues